BMW Financial Services is the financial service provider of the BMW Group, offering leasing, financing, insurance and services all in one. A value proposition focused on purpose, values and a claim, combined with a new standalone communication strategy and comprehensive messaging framework along the entire customer journey, sharpen the brand profile, increase awareness and provide clarity about offerings, added value and USPs.
Sector
Mobility/Financial Services
Insight: Brand analysis, Strategic analysis, Touchpoint analysis, Market analysis, Competitive analysis, Target groups & personas, Channel and target group analyses, Consumer research
Identity: Brand values, purpose, Claim development, Value proposition, Brand strategy, Journey mapping, Experience and communication strategy, Motion design system, Motion design
Experience: Content ecosystem, Content production, Campaign, Social media, Digital ads, Newsletter
Brand Activation
We have developed a new brand claim: "All in. Simply smart." In parallel, we have defined BMW Financial Services Customer Moments along the customer journey. Beginning with the claim, we have developed a creative platform that makes the brand promise tangible across the customer moments for the defined target groups on relevant channels, employing multimedia strategies. We have produced a new image film as the central medium of the campaign. From this, we have extracted and rearranged over 60 assets for various channels. The result is a content ecosystem that can be accessed by international markets and formulated specifically for local needs.
Truffle Bay is an owner-managed, integrated strategic brand consulting and design agency based in Munich. With clarity and creativity we help ambitious companies and entrepreneurs to discover, define, design and bring to life their unique identity – to create strong brands as the compass and catalyst of entrepreneurial change processes as well as attractive and differentiating brand experiences to win and retain customers and employees.
Truffle Bay is a member of bvik – Bundesverband Industrie Kommunikation e.V. Test
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